Génie

UX case study

Génie is a company created by MyBestPro in partnership with Engie that manages home repairs.
Individuals will be guided throughout their journey by a chatbot in order to define their emergency.
Professionals of the Genie service use the application to find new interventions, manage their activity and their employee(s).

Mon role:

  • Audit of existing systems
  • Personas
  • Benchmark
  • Brainstorm
  • Prototyping
  • Design